Support That Meets You Where You Are
Circle offers flexible professional services rather than rigid packages. You can access one part of the Circle Complexity Management Model™ or move through assessment, navigation and review as your needs change.
Before work begins, Circle will clarify the scope, recommend the most appropriate professional and provide an estimate of expected hours and costs.
Available Services
Individuals & Families
Discovery Call.
A brief introductory conversation designed to help you:
- Discuss your situation
- Clarify what support may be helpful
- Understand Circle's services
- Explore possible pathways forward
- Decide whether Circle is the right fit for your needs
No obligation. No need to know which service you need.
Person Complexity Assessment™.
“We need to understand the whole picture.”
A comprehensive, person-centred assessment for situations involving multiple interacting factors across life, health, relationships, services or systems.
Typical Scope: Approximately 10 to 12 hours.
Complex Care Navigation™.
“We know what needs to happen. We need help making it happen.”
Ongoing professional support to implement recommendations, navigate systems and coordinate action when multiple services or pathways are involved.
Typical Scope: Flexible and based on actual need.
Complexity Discovery & Formulation™.
“We have information, but we are still stuck.”
For situations where reports, services or professionals are already involved but nobody has brought the evidence together into a coherent picture.
Typical Scope: Usually 4 to 8 hours.
Complexity Progress Review™.
“What has changed, and where do we go next?”
A strengths-based review that celebrates achievements, examines the current complexity picture and refreshes the pathway forward.
Typical Scope: Usually 4 to 8 hours.
Complex Case Consultation™.
“We need an expert second opinion.”
Focused professional consultation for individuals, families, clinicians, coordinators or providers who need help thinking through a complex issue.
Typical Scope: Usually 2 to 6 hours.
Providers & Teams
Discovery Call.
A brief introductory conversation designed to help you:
- Discuss your situation
- Clarify what support may be helpful
- Understand Circle's services
- Explore possible pathways forward
- Decide whether Circle is the right fit for your needs
No obligation. No need to know which service you need.
Complex Case Consultation™
"We are supporting someone and have become stuck."
Independent review and consultation where multiple factors, services, risks or competing priorities are making progress difficult.
May include:
-
Complex case review
-
Independent second opinion
-
Case formulation
-
Stakeholder consultation
-
Practical recommendations
-
Case conferencing support
Risk Assessment & Safety Planning™
"We are concerned about risk and need a structured response."
Supporting providers and teams to identify, understand and respond to risk in a practical and person-centred way.
May include:
-
Risk assessment
-
Safety planning
-
Safeguarding review
-
Escalation planning
-
Risk mitigation strategies
-
Written recommendations
Clinical Supervision & Reflective Practice™
"Our team needs a space to think through complexity."
Structured supervision and reflective practice to support professionals working in challenging and complex environments.
May include:
-
Individual supervision
-
Group supervision
-
Reflective practice sessions
-
Clinical consultation
-
Professional development
-
Support with complex decision-making
Workforce Capability Development™
"We want to build confidence and capability across our team."
Practical education and capability development focusing on complexity, mental health, psychosocial disability, risk and person-centred practice.
May include:
-
Team training
-
Workshops
-
Capability assessments
-
Mentoring and coaching
-
Practice development
-
Tailored education sessions
Systems & Service Reviews™
"We want to strengthen how our service responds to complexity."
Independent review of systems, pathways and organisational responses to identify opportunities for improvement.
May include:
-
Service reviews
-
Process reviews
-
Governance reviews
-
Safeguarding reviews
-
Service pathway mapping
-
Service improvement recommendations
